Jetzt müsst ihr mir bitte mal helfen, hatte den Fall noch nie mit
Sideshow.
Bekomme ich dann nach dieser Email noch eine weitere mit genauen
Anweisungen, wie ich die Maquette zu zerstören habe?
Erstatten die dann voll zurück inkl. Versandkosten und allen
Zollgebühren??
Kann mir da bitte mal jemand berichten, der das Prozedere schonmal
mitgemacht hat?
Gruß,
Sascha
***************
Dear Sasha,
Thank you for your email. Thank you so much for your email. I
completely understand if you wish to receive a full refund. Please
know that I have set you up with an RMA for a full refund for your
Iron Patriot Maquette.
When it comes to international returns we have our customers
destroy their items and then send photos of the item destroyed.
Please follow all instructions provided in the RMA so that you may
destroy of your item safely and that we may get your refund out to
you right away. Also do not dispose of your item until you have
received an email back stating that we have found the photos
acceptable. Thank you so much for your cooperation during our
refund process.
Please let us know if you have any other questions or concerns.
Thank you so much and have a super day!
Sascha's Movieprops Zone:
Steelcase™: 22/22
IronPak™: 21/33
Viva Metal Box™: 28/33
BMG......you'll never walk alone!