So hab jetzt SSC mal ne Mail geschrieben was Sache ist mit den Köpfen..Mal schauen was dabei rum kommt

Thank you for taking the time to contact Sideshow Collectibles about the issues to your Exclusive Rogue Premium Format Figure. We apologize for the issues that you have encountered. As collectors ourselves, we understand the disappointment you may be experiencing and want to work with you to make it right.

We understand that you wish to continue with a replacement for your statue. As of right now, we have not received our full allotment of replacements to satisfy your request. Our manufacturing facility is backlogged in getting shipments out to us, and products and replacements are moving more slowly than we anticipated. Your replacement may not become available until December, 2011. Our production team is working with our manufacturer to see if we can get these replacement pieces sooner, and if this is the case we will notify you via e-mail.

Due to the prolonged delay in being able to provide you with an exchange, we would like to proceed to place you on the waitlist for a replacement Rogue statue. Once this shipment arrives, we will contact you immediately with instructions to exchange your statue/parts.


Please let us know if this would be a satisfactory solution.

We thank you for your patience and hope to have this resolved for you as soon as possible. Please let us know if you have any further questions!