Dear Valued Customer,
We are reaching out to you today because you currently have the Thor: Premium Format Figure on pre-order.

During production of this edition, we had found that the statue had a weight distribution issue which was addressed and is being corrected by updating the statues' base.

However, our production team has informed us that a batch of statues may have been shipped with the inappropriate base. A small number of our customers have confirmed that they have indeed received the incorrect base and we are actively working with them to replace their bases.
Sideshow wants to make sure the balance of our Thor collectors will receive the item with an appropriate base and therefore have halted shipping in order to conduct an inspection. Regretfully, this will delay the ship date for several months.

We sincerely apologize for this delay but we want to make sure that this item is a proud addition to your collection.

If you have any questions or require any changes to be made to your order please do not hesitate to contact us directly at customerservice@sideshow.com .

Best Regards,

William Mendoza
Customer Service Manager