Den selben Aufwand hab ich aber auch wenn ich eine Statue von einem deutschen Händler erhalte und diese kaputt ist, insofern greift das Argument für mich nicht..;)

das mit dem Batman Body ist ärgerlich, ich hab damals eine komplett neue Figur von Sideshow erhalten..


Kann ja auch jeder seine Meinung haben, doch ohne hier für Sideshow Partei ergreifen zu wollen, wichtig ist wie damit umgegangen wird und ich persönlich kann nur gutes berichten.

Sollte das jetzt aber wie in Sascha's Bsp. die Regel werden und jeder erhält nen 30$ Gutschein für ein beschädigtes collectible, werd ich da bestimmt auch Abstand von nehmen..

Der äussere Karton von meinem Batman war nicht komplett zugeklebt. Darum konnte wohl Feuchtigkeit entstehen. Schon der innere Karton war nass.:eek::pray::confused:

The Customer Service staff at Sideshow Collectibles wanted to update you on your order for the Batman Life-sized bust. Since this is our first DC release, we wanted to make sure that everything was as perfect as possible for our collectors and therefore put the piece through additional quality control. We did QC inspections in China and again with the first shipment into our warehouse. What we discovered was an unusual amount of moisture within the shipping container that adversely affected the product. Unfortunately, your item was mistakenly shipped during the review process. Therefore we have rerouted the bust back to us. As such, you may have received an email with tracking information that displays activity of 'Returning Package to Shipper', 'Unable to Deliver Package,' or ‘Destroyed by shipper’s request’.

We are going to have to go back and re-manufacture the pieces that shipped first. We do not want to inconvenience you by holding your payment during this time so we will be refunding your payment in full and we will rebook an order for you that will process when the new busts arrive. There is no need for you to do anything. We will email you an update on the status of the new Batman busts within a few weeks but we expect the replacement pieces to take several months to reach us.

We dislike conveying disappointing news to collectors and hope that you understand that as collectors ourselves we want to make sure that this item is everything you imagined it would be. There's nothing like opening your package and yelling 'Holy C@#%! That's Cool!" As a token of our appreciation for your patience and understanding, we'll be applying a $15 shipping credit to your account that you can use toward the Batman bust or another future order.

Apologies for the need to send this email but we value the relationship we have with each and every one of our collectors.


Best Regards,

Michael Tolentino
Customer Service Manager

Mehrere QCs?