Bei Sideshow bestell ich nie wieder, hatte dort was bestellt vor ein paar Tagen und hatte aus versehen 2 im Warenkorb weil ich beim letzten mal das nicht aus dem Warenkorb entfernt hatte. Ich schrieb gleich danach das es faslch war und versuchte auch anzurufen und bekam Heute dann diese Meldung.
Paul H. (Sideshow)
May 9, 2022, 6:57 AM PDT
Hello
Thank you for contacting Sideshow Support.
Unfortunately, your request to have this order canceled was not received until today (May 9, 2022). As such, your order AAO79241 was shipped on May 6, 2022, and is currently en route to your address below via DHL, tracking number
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I encourage monitoring this tracking information to ensure successful delivery. Because this is an international shipment that has arrived in your country, we are unable to recall it. At this time, we highly recommend that you do not refuse this item and accept it even if you wish to return it for a refund. Refusing the item could end up resulting in a higher cost to you than accepting the package.
If the item is refused, you would be responsible for all of the return costs of the figure coming back to the United States. Or, in a worst-case scenario, the entire cost of the figure if the item is not returned to us.
If you do not accept the piece from the carrier, there is the possibility it could be abandoned and destroyed rather than returned to us. In this case, we would not be able to provide you with any sort of refund for the item, as it will not be returned to us.
For more information on our international shipping policies and package refusals, please refer to the Help Center articles below:
International Shipping Policies & Customs Fees
Refused Packages
Again, we strongly recommend that you accept the item from the carrier and then reply to this email so we can continue to assist you with a return. If you have any questions, please do not hesitate to contact us.
Best Regards,
Paul
Returns Coordinator
Sideshow Support