Hier mal die Reaktion von Sideshow,warum meine Figuren nun 125 $
Dollar mehr kosten sollen.
Hello,
I have a question about my order.
I ordered the Items below Order Number: T908792
Due to all e-Mails and the Order details the costs would be:
Rechnungsbetrag direkt nach der Bestellung
Subtotal: $449.98
Tax (Est.): $0.00
Ship (Est.): $49.14
Grand Total: $499.12
Rechnungsbetrag nach der Lieferung
Sub Total: $449.98
Discount: - $0.00
Freight: $93.64
VAT/Sales Tax: $81.55
------------
Invoice Total: $625.17
Now you charged me with $93.6 Ship and $81.5 Tax
Can you explain where the high shipment and the tax is coming
from,
especially, when I ordered the Items made for Europe and I live in
Europe.
So usually I don't pay tax in this case.
I am looking forward for your response.
Dear Markus,
The prices listed in the confirmation email that was sent when the
order was placed, are listed as Est. which means that these are
ESTIMATED costs, and are not exact. The ESTIMATED prices also do
not include the estimated amount of VAT tax for your order.
Your order has a quantity of 2 of the Captain Antilles Choking
Vader (item#2218) and these will ship in 2 separate boxes at a rate
of $46.82 (USD) each which is why the total for shipping is $93.64
(USD). The VAT tax that you are responsible for is 15% of the order
total, between the freight and item price. EU customers are
responsible for VAT tax and you are not responsible for any
remaining customs or duties fees upon delivery of your item.
In the future you can suggest a firm ship quote once the item has
arrived to the US warehouse, and we can provide you with the exact
total of the order.
Please advise me if you need further assistance!
[FONT='Palatino Linotype','serif']Best regards,[/font]
[FONT='Palatino Linotype','serif']Kimbra
Boyd[/font][FONT='Palatino
Linotype','serif']EU Customer Service
Representative[/font]
[FONT='Palatino Linotype','serif']
Sideshow Collectibles[/font]
[FONT='Palatino Linotype','serif']2630 Conejo Spectrum
St.[/font]
[FONT='Palatino Linotype','serif']Thousand Oaks, CA 91320
[/font]
[FONT='Palatino Linotype','serif'](805)
214-2139 - [FONT='Palatino Linotype','serif']direct
line[/font] [/font]
[FONT='Palatino Linotype','serif'](805)
214-2100 ext.2 - Int’l Ph[/font]
[FONT='Palatino Linotype','serif'](805)
214-2190 - U.S / Int’l Fax (Attn: EU
dept.)[/font]
[FONT='Palatino Linotype','serif']
[/font]
Gruß Karsten
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