Steven: Hi, my name is Steven. How may I help you?
M.: Hi Steven. At First sorry for my bad english - iam from Germany.
M.: Well, my Question is about the Beta of Battlefield 3. I want to buy the Medal Of Honor Tier 1 Edition to been included to the umcoming Battlefield 3 Closed Beta.
M.: Many People said, that the Time is already finished. I mean the time where i can register my Medal Of Honor to get a Battlefield 3 Beta Key. Other People says that its not finished and when i buy the Medal Of Honor Tier 1 Edition i get an Beta Key.
M.: So whats right?
Steven: please wait for few moments
M.: Jup.
Communication with Steven has been lost. Please wait while attempts are made to restore the connection.
You will be requeued in approximately 120 seconds.
Steven has disconnected.
Jason: Hi, my name is Jason. How may I help you?
M.: hi Jason
okey i had write something with "Steven" but then i lost the connection ... okey hier is what i write to him :
M.: Hi Steven. At First sorry for my bad english - iam from Germany.
M.: Well, my Question is about the Beta of Battlefield 3. I want to buy the Medal Of Honor Tier 1 Edition to been included to the umcoming Battlefield 3 Closed Beta.
M.: Many People said, that the Time is already finished. I mean the time where i can register my Medal Of Honor to get a Battlefield 3 Beta Key. Other People says that its not finished and when i buy the Medal Of Honor Tier 1 Edition i get an Beta Key.
M.: So whats right?
M.: I really hope you can help me ....
Jason: I do understand how frustrating this can be, and I will try my best to resolve this issue regarding Bf3 Beta.
M.: Thank you a lot!
Jason: You are welcome.
Jason: I just want to inform you that the BF3 Beta is not yet launched, it will release on 25 September , So please do not worry, when it will release you will get the BETA key.
M.: I thinked the Beta for the Medal of Honor Players will come earlier?
Jason: It will release on 25 September
Jason: Please do not worry, when it will release you will get the BETA key by email , You are our valuable customer.
M.: Its the Open Beta on September, right?
Jason: Yes.
M.: But before this, there will be a Closed Beta for the Medal Of Honor Buyers? Isnt that Right?
Jason: No.
Jason: There is no Closed Beta.
Jason: There is only a BF3 Beta which will release on 25 September.
M.: Okeey.Okey, thats new. I thinked there will be a special beta for Medal of Honor Tier 1 Buyers. But okey, thank you ... that means, that now everyone will get an Beta Key for the Beta on 25. September?
Jason: Yes.
Jason: I do understand how frustrating this can be, I understand the value of your time and appreciate your patience and cooperation.
M.: All right. Okey, well ... then thank you a lot ... so the "Alpha" is the last "Test" for external People?
Jason: Yes.
Jason: And You are welcome.
M.: Okey, thank you now iam fine. Now i know everything that i want to know ...
Jason: Great!!!!!!!
Jason: Is there anything else I can help you with today?
M.: No no ... that was really nice
you have answered many questions
thank you
Jason: You are welcome.
Jason: Thank you for contacting Electronic Arts support today.
Have a great day!
Bye and take care!
M.: Bye
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