ich brauche mal hilfe..
kann mir einer bitte helfen?
ICH hab wieder eine defekte bd bekommen.
die e-mail hab ich bekommen von amazon.uk

Shipping Speed: std-efn-uk-de

Estimated Delivery Date: Between May 05, 2009 - May 06, 2009

We will post it to you as soon as possible at no additional charge.

You can also view these details by logging into your account. Please visit "Your Account" at the top of any page on our website or use the following URL:

http://www.amazon.co.uk/youraccount/

Once the new order is sent out you will be notified by e-mail to confirm the date, contents and method of delivery.

However, as set out in our returns policy, you must return the original item to Amazon.co.uk within 30 days of the date of this e-mail. If you do not return the original item to us within 30 days, Amazon.co.uk reserves the right to charge an amount equal to the price of your original order to the payment card you used for the order. This returns policy does not affect your statutory rights.

For your protection, we recommend that you use a recorded-delivery service. To track your recorded item, please use your carrier's online tracking service. Enclose the packing slip or order summary in the carton, wrap the package securely and post it to us, using the original packaging if possible. Any postage charges that you incur for this return will be refunded back to you.

To return the item please use our online Returns Support Centre:

http://www.amazon.co.uk/returns-support

You can obtain a printable version of the order summary page in "Your Account". Under Where's My Stuff? click "Go" next to "Open and recently dispatched orders" and sign in with your e-mail address and password. Click on "View order" to view the order summary page then click on "Print Order Summary" in the "Payment Information" section of the order summary.

To track your recorded item, please use your carrier's online tracking service.

Our complete Returns Policy is set out on the Amazon.co.uk site. To view our returns policy, or see information on how to return items please visit the following links:

http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=502480

We will notify you by e-mail at the time the new order is sent out to confirm the date, contents and method of delivery.

Thank you for shopping at Amazon.co.uk.

Please let us know if this e-mail answered your question:

If yes, click here:
http://www.amazon.co.uk/rsvp-y?c=tgtegdgg3234731095
If not, click here:
http://www.amazon.co.uk/rsvp-n?c=tgtegdgg3234731095&q=ukff

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our website.

Warmest regards


Dorathy Selina Albert
Amazon.co.uk
We're Building Earth's Most Customer-Centric Company
==============================

dann hab ich geschrieben
dass der versand zu teuer is.

Antwort von amazon.co.uk


Thank you for contacting Amazon.co.uk.

Unfortunately, we are unable to cancel your replacement order #202-7413784-2551538 because your order has already entered the dispatch process.

As the cost of returning the package is in this case prohibitively expensive, we ask that you dispose the defective item as you wish.

Please let us know if we can be of any further assistance, and thank you for shopping at Amazon.co.uk.

Please let us know if this e-mail answered your question:

If yes, click here:
http://www.amazon.co.uk/rsvp-y?c=tquexghg3222017029
If not, click here:
http://www.amazon.co.uk/rsvp-n?c=tquexghg3222017029&q=ukff

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our website.

Warmest regards


Senthil S.
Amazon.co.uk
We're Building Earth's Most Customer-Centric Company
==============================


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muß ich die bd zurückschicken??

jetzt hast eh schon im Shopping Bereich gefragt, warum dieser wirklich unnötige Doppelpost ?

weil ich keine hilfe bekomme habe

vielleicht bekommt man hir hilfe

Bitte keine doppelten Beiträge

Thread closed