Dear Customers,

We would like to inform you about a numbering issue concerning the "Black Hawk Down" slips. Our distributor discovered that the letter "E" was omitted from the "ME046" numbering on the spine after the products were delivered. Although this may seem like a minor detail, our distributor has a long-standing tradition of meticulous numbering and has therefore insisted on replacing the slips to maintain consistency. To address this, we have temporarily halted shipments of the remaining stock and returned them to our distributor for repackaging.

We kindly request that customers who have not yet received their orders accept the initial shipment. Declining the delivery could result in the loss of the product, preventing us from managing the replacement process effectively. We anticipate receiving the repackaged products within three weeks and will initiate for delivery as soon as possible. 

For those who have already received slips with the misprint, our distributor is currently finalizing a replacement plan, which will include compensation. We anticipate this plan will be ready within approximately one week due to the complexities of this situation. 

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve this matter.

Best regards,
Collectong