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Blu-ray Forum → Club Bereich© bluray−disc.de → MCC − Movieprops Collectors Club → Anovos
[Anovos] News Thread
Gestartet: 26 Dez 2017 13:51 - 11 Antworten
#1
Geschrieben: 26 Dez 2017 13:51
Mr. THX
Movieprops Collector
Blu-ray Profi
Aktivität:
Hannover / Langenhagen
Forenposts: 485
Clubposts: 1.996
seit 19.04.2010
Clubposts: 1.996
seit 19.04.2010
Samsung
Pioneer BDP-450
Blu-ray Filme:
Steelbooks:
21
zuletzt kommentiert:
Dexter - Die komplette Serie (Limited Head Edition)
Dexter - Die komplette Serie (Limited Head Edition)
zuletzt bewertet:
When in Rome - Fünf Männer sind vier zu viel
When in Rome - Fünf Männer sind vier zu viel
Bedankte sich 547 mal.
Erhielt 2073 Danke für 839 Beiträge
Erhielt 2073 Danke für 839 Beiträge
#3
Geschrieben: 17 Feb 2018 12:24
Martin hat uns einen neuen Bereich für ECC angelegt :)
:thumb:
Das Logo kommt die Tage noch.
Wenn noch wo Themen sind die hier rein gehören please let me know :D
Chris
Das Logo kommt die Tage noch.
Wenn noch wo Themen sind die hier rein gehören please let me know :D
Chris
#5
Geschrieben: 29 Nov 2018 01:01
Mr. THX
Movieprops Collector
Blu-ray Profi
Aktivität:
Hannover / Langenhagen
Forenposts: 485
Clubposts: 1.996
seit 19.04.2010
Clubposts: 1.996
seit 19.04.2010
Samsung
Pioneer BDP-450
Blu-ray Filme:
Steelbooks:
21
zuletzt kommentiert:
Dexter - Die komplette Serie (Limited Head Edition)
Dexter - Die komplette Serie (Limited Head Edition)
zuletzt bewertet:
When in Rome - Fünf Männer sind vier zu viel
When in Rome - Fünf Männer sind vier zu viel
Bedankte sich 547 mal.
Erhielt 2073 Danke für 839 Beiträge
Erhielt 2073 Danke für 839 Beiträge
https://forum.rebelscum.com/showthread.php?t=1139851
ich hab nicht alles durch gelesen, wohl nix dran
ich hab nicht alles durch gelesen, wohl nix dran
#6
Geschrieben: 30 Nov 2018 18:31
OK das ist beruhigend, weil ich hoffe immer noch auf einige Helme
aus Fiberglas von Chars aus den ersten Filmen.
Chris
Chris
#7
Geschrieben: 15 Apr 2019 14:32
Für alle die auf eine Rückzahlung warten sollten:
The Refund Issue
This update reflects changes that pertain to orders placed on and after April 11, 2019.
To our customers,
To begin, we are going back in time to explain how a well-intended policy eventually led to a growing problem for both ANOVOS and customers alike. Specifically, how our Golden Rule policy concerning refunds prior to shipping ended up negatively affecting production cycles and fellow customers.
Our forementioned Golden Rule policy stated that so long as a pre-order product had not shipped, ANOVOS would provide a refund to any customer that requests it—no questions asked. While this policy is not standard in our industry, it was a way to make customers feel comfortable about their pre-order. The issue we experienced was not in its intent, so much as in its application.
For example, when a product had production issues and became delayed (as discussed in our earlier letter), we would push out the delivery date. This change caused some customers to cancel their orders, and in some ways, resulted in a buying habit of waiting until an item was in-stock prior to making a purchase. However, this “wait and see” behavior frequently backfired on the customer since the majority of our items are produced to meet a minimum order quantity, leaving little—if any—inventory available after pre-orders were fulfilled.
As an unintended consequence, cancelations of pre-orders caused a gradual shrinkage of overall production budget. Fewer pre-orders led to a number of issues including an increase in raw goods pricing, increase in per unit cost, a deprioritization of product (moving items to the back of manufacturing queue) and—in some extreme cases—the cancellation of items that no longer met the factory’s minimums. This not only elongated the manufacturing time for one project, but also other projects, causing a more systemic issue.
After careful study and consideration, the only conclusion is that the funds secured via pre-orders need to be locked in order to ensure a product is financed through production and delivery. The only path forward is one where all sales are final effective April 11, 2019. We will continue to honor any existing refund requests made prior to this policy change as business permits, and will still consider future refunds for customers after a product is in-stock and ready to ship, but only on a case-by-case review.
Many of you have been customers of ANOVOS for years, and we are thankful to our community for your loyalty and support. This decision was not made lightly, and is necessary to ensure all products are produced and delivered in a timely manner. Thank you for your understanding and continued support.
Joe Salcedo, CEO ANOVOS Productions LLC
Dana Gasser, COO ANOVOS Productions LLC
Chris
The Refund Issue
This update reflects changes that pertain to orders placed on and after April 11, 2019.
To our customers,
To begin, we are going back in time to explain how a well-intended policy eventually led to a growing problem for both ANOVOS and customers alike. Specifically, how our Golden Rule policy concerning refunds prior to shipping ended up negatively affecting production cycles and fellow customers.
Our forementioned Golden Rule policy stated that so long as a pre-order product had not shipped, ANOVOS would provide a refund to any customer that requests it—no questions asked. While this policy is not standard in our industry, it was a way to make customers feel comfortable about their pre-order. The issue we experienced was not in its intent, so much as in its application.
For example, when a product had production issues and became delayed (as discussed in our earlier letter), we would push out the delivery date. This change caused some customers to cancel their orders, and in some ways, resulted in a buying habit of waiting until an item was in-stock prior to making a purchase. However, this “wait and see” behavior frequently backfired on the customer since the majority of our items are produced to meet a minimum order quantity, leaving little—if any—inventory available after pre-orders were fulfilled.
As an unintended consequence, cancelations of pre-orders caused a gradual shrinkage of overall production budget. Fewer pre-orders led to a number of issues including an increase in raw goods pricing, increase in per unit cost, a deprioritization of product (moving items to the back of manufacturing queue) and—in some extreme cases—the cancellation of items that no longer met the factory’s minimums. This not only elongated the manufacturing time for one project, but also other projects, causing a more systemic issue.
After careful study and consideration, the only conclusion is that the funds secured via pre-orders need to be locked in order to ensure a product is financed through production and delivery. The only path forward is one where all sales are final effective April 11, 2019. We will continue to honor any existing refund requests made prior to this policy change as business permits, and will still consider future refunds for customers after a product is in-stock and ready to ship, but only on a case-by-case review.
Many of you have been customers of ANOVOS for years, and we are thankful to our community for your loyalty and support. This decision was not made lightly, and is necessary to ensure all products are produced and delivered in a timely manner. Thank you for your understanding and continued support.
Joe Salcedo, CEO ANOVOS Productions LLC
Dana Gasser, COO ANOVOS Productions LLC
Chris
#8
Geschrieben: 15 Apr 2019 21:07
Mr. THX
Movieprops Collector
Blu-ray Profi
Aktivität:
Hannover / Langenhagen
Forenposts: 485
Clubposts: 1.996
seit 19.04.2010
Clubposts: 1.996
seit 19.04.2010
Samsung
Pioneer BDP-450
Blu-ray Filme:
Steelbooks:
21
zuletzt kommentiert:
Dexter - Die komplette Serie (Limited Head Edition)
Dexter - Die komplette Serie (Limited Head Edition)
zuletzt bewertet:
When in Rome - Fünf Männer sind vier zu viel
When in Rome - Fünf Männer sind vier zu viel
Bedankte sich 547 mal.
Erhielt 2073 Danke für 839 Beiträge
Erhielt 2073 Danke für 839 Beiträge
Sollen sie es wie bei anderen Firmen machen, 10% nicht rückzahlbare
Anzahlung und der Rest bei Lieferung oder Ratenzahlung, find ich
immer doof alles in Voraus zu bezahlen
#9
Geschrieben: 18 Apr 2019 07:23
Gerade wenn es ewig dauert ist eine Vorauszahlung nicht besonders
erfreulich ^^
Chris
Chris
Blu-ray Forum → Club Bereich© bluray−disc.de → MCC − Movieprops Collectors Club → Anovos
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