Important customer service announcement:
VAT subsidy will end on February 1, 2017
As you may be aware Weta Workshop has subsidised the VAT charge
that our EU customers incur for some time now. On our previous
website, this was done behind the scenes. On our new website, it is
presented as a VAT discount at checkout. Obviously Weta Workshop
does not administer taxes nor control the policies that govern how
they are applied. Nor, of course, do we benefit from them. At
present the EU is the only territory in the world in which Weta
Workshop has subsidised taxes in any way.
We are committed to investing in the growth of our collectibles and
consumer products business. We are also committed to investing in,
and providing you with, a world-class purchasing experience. As
such,*the VAT subsidy*is, unfortunately, no longer sustainable.
It*will be removed from midnight, 31 January, 2017 pacific standard
time.*This will bring the EU into line with the rest of the
world.
We hope that this long notice period goes some small way to showing
our EU customers how much we value their business. We will send out
another reminder notice prior to 31 January.
We greatly appreciate your ongoing support, and we are committed to
bringing you delight and wonder in increasing measures.
Your sincerely,
Erik Hay
Head of Communications, Weta Workshop